No. 1 The hostel has ------- of food available for guests in the kitchen on each floor. (A) package (B) plenty (C) refrigerator (D) rest No. 2 To speak ------- a customer service representative, please press 1. (A) out (B) with (C) up (D) for No. 3 In recent years many firms have started ------- the maintenance of their IT systems to cost cuts. (A) outsourcing (B) employing (C) delivering (D) shaping No. 4 Tim made a presentation to the managers that was one and a half hours -------. (A) long (B) ago (C) time (D) fast No. 5 The letter ------- that the annual convention in Las Vegas successfully took place. (A) acknowledgement (B) acknowledgeable (C) acknowledge (D) acknowledged No. 6 Please fill out the form and ------- it to the window if you want to get a student discount. (A) enter (B) input (C) renew (D) submit No. 7 Mr. Porter is in an important meeting and cannot be -------. (A) disturbed (B) distraught (C) disoriented (D) disbanded No. 8 The new shopping mall will be located somewhere ------- this highway. (A) into (B) among (C) along (D) alone No. 9 The CEO regretfully accepted Ms. Hudson's -------. (A) intention (B) regulation (C) resignation (D) quotation No. 10 Mr. Silverman almost missed the meeting with his client because traffic ------- was so bad. (A) direction (B) congestion (C) digestion (D) composition