No. 1 The manager emphasized that we had to focus on understanding changing customer -------. (A) needing (B) needed (C) needy (D) needs No. 2 Stacy was asked to hold a meeting for new recruits in order to let ------- know about the company's basic rules. (A) him (B) themselves (C) them (D) her No. 3 The company purchased a new photocopier because the previous model was -------. (A) outnumbered (B) outdated (C) outgoing (D) outward No. 4 If done consistently over a period of time, investing a small portion of your earnings can produce considerable -------. (A) hints (B) expense (C) payment (D) rewards No. 5 ------- the economy improves, more people become interested in buying stocks. (A) So (B) As (C) But (D) For No. 6 Leona had no ------- that her boss was planning to promote her. (A) time (B) money (C) idea (D) way No. 7 The labor union went on ------- in front of the headquarters in Toronto to demand better wages. (A) trial (B) demonstration (C) hand (D) strike No. 8 What the residents are ------- for is a clear explanation from the city about the change of school district. (A) wanting (B) leaning (C) claiming (D) asking No. 9 This report says that many of the customers are not satisfied ------- the quality of our service. (A) in (B) upon (C) for (D) with No. 10 A customer at Brooks Books is reminded to keep his or her receipt ------- a proof of purchase. (A) off (B) except (C) as (D) on