No. 1 The manager emphasized that we had to focus on understanding changing customer -------. (A) needing (B) needed (C) needy (D) needs No. 2 Analysts had predicted ------- that the Japanese market would shrink this year. (A) now (B) so (C) earlier (D) ago No. 3 It was shocking news that Silverstone Corporation was fined for committing ------- and substantial violations of federal law. (A) serious (B) seriousness (C) seriously (D) serious-minded No. 4 The purpose of this meeting is to determine the terms and ------- of the contract. (A) conditions (B) outlines (C) outputs (D) penalties No. 5 Three ----- ten people voted against the bill. (A) by (B) of (C) out of (D) about No. 6 Mr. Keith is thinking about ------- a hotel online for his next trip. (A) staying (B) booking (C) going to (D) serving No. 7 A special team was sent to ------- a pitch for the new artificial-intelligence robot. (A) own (B) make (C) throw (D) touch No. 8 Professor Hanna Park was by ------- until the arrival of Dr. Eric Snow at 9:30 a.m. (A) she (B) her (C) herself (D) hers No. 9 Few economic experts ------- that the value of the company was going to increase by 180% over the course of the year. (A) predicted (B) profited (C) gave (D) told No. 10 The decision to merger San Jose Electronics was made ------- the objections of the faction led by Vice President Noah Gordon. (A) along (B) over (C) in (D) for