No. 1 ABC's customer center tries to avoid leaving a customer ------- for more than 20 seconds. (A) for hold (B) on hold (C) on hand (D) in hand No. 2 Mr. White ------- head down to the client's office this afternoon to have a meeting. (A) will (B) is (C) have (D) has No. 3 The change of World Future Inc.'s CEO was part of the company's reorganization plan, which ------- last month by the board of directors. (A) approved (B) had approved (C) would approve (D) was approved No. 4 Payment at the store can be made by cash or check, ------- a credit card cannot be accepted. (A) both (B) but (C) or (D) either No. 5 The governor has concerns ------- with the rapid aging of the local society. (A) associates (B) associated (C) associate (D) associating No. 6 The chief editor Alex Anderson changed the front page headline at the last ------- because a suspect was arrested. (A) month (B) week (C) hour (D) minute No. 7 The new strategy of the firm is to give its employees ------- incentives to work hard. (A) best (B) much (C) more (D) most No. 8 Dada Motors's ------- for participation in the study of mobility in the aging society is still under discussion. (A) responsibility (B) accountability (C) disability (D) eligibility No. 9 There has been a ------- decline in share prices this year because of wars and conflicts all over the world. (A) short (B) sharp (C) shiny (D) shy No. 10 It is said that prosecutors are going to file papers charging the CFO with securities -------. (A) friction (B) fringe (C) fraud (D) frame